WE’RE RECRUITING!

Senior Customer Service Representative & Logistics Coordinator

Department: Customer Service

Overview of the Role

The successful candidate will provide leadership and support to the Customer Service Representative team while delivering exceptional service.

The role includes managing customer enquiries and sales transactions, providing timely solutions, and coordinating the procurement and logistics of goods from ordering through receipt. The candidate must ensure accuracy, efficiency and compliance with company procedures.

Key Responsibilities

• Deliver excellent customer service by telephone, email and in person
• Process sales transactions, invoices and payments
• Coordinate procurement, shipments and supplier communications
• Manage inventory, update systems and maintain accurate records
• Prepare reports and ensure the timely submission of documentation

Qualifications and Skills

• One to two years of experience in customer service or logistics
• Passes in Mathematics and English A
• Strong communication, organizational and multitasking skills
• Proficiency in ACCPAC and/or QuickBooks
• Associate or bachelor’s degree in Logistics, Supply Chain Management, Business Administration or a related field

How to Apply

Send your résumé to:

hr@skillsacquisitionservices.com