International Credit Mgmt Solutions Ltd (ICMS)

Description:

International Credit Management Solutions offers the following services such as

The practice of customers who do not honour their commitment to pay can cause your business to suffer. Delinquent accounts hamper your operations in a number of ways. They can curtail your expansion, and limit your ability to buy new equipment among many other things. They can also cripple effective payment of your own loans. Furthermore, delinquent accounts can severely affect your end product.

Collections are therefore very important to the success of your business. When you conduct business with International Credit Management Solutions (ICMS), you are being exposed to a wealth of success and experience in debt collection. Within Jamaica and the Caribbean, we are known for our reputation, which is based on integrity and professionalism. We are known for our use of innovative collection methodologies, and we are trusted because we get results. ICMS is equipped with highly motivated collectors who will ensure that your debtors act promptly to settle their accounts.

ICMS uses ethical and legal methods to achieve the goal of collecting your past due accounts. Customers are extremely crucial to the success of any business, and we therefore endeavour to transact business with your customers in a professional manner. One of our main objectives in collecting is to ensure that the relationship between you and your customers is not damaged through the handling of collections.

Early Debt Collection

Early debts are those which have been delinquent for 3months or less. These are outsourced to us to ensure that the debts are regularised at the earliest possible time. We believe in the proactive approach to debt collection
that is, to begin the process of sourcing payments, which in turn lowers the incidents of bad debts / bad debt write offers

Approaches To Debt Collection In collecting debts, International Credit Management Solutions applies two general approaches. Initially, we negotiate a settlement with your client. As creditor, you can produce a script for the settlement according to your particular circumstances. We refer to this process of negotiation with your client as Soft Debt Collection. If you desire, the necessary follow up can be done by mail using your letterhead. Where your client is not responsive to this type of Collection you will be informed in a progress report, and your client will be immediately transferred the Hard Debt Collection process which is more stringent.

Skip Tracking Where you might be plagued with skip debtors, International Credit Management Solutions will conduct both local and overseas Skip tracing to locate these skip debtors. Our skip tracers will employ a myriad of strategies to locate such debtors. These include checking Court Records, phone numbers and other databases, information provided on a loan and other types of applications, criminal background checks, utility bills, social securitys, and other public databases. Where necessary, we may also call or visit persons who knew or were formerly affiliated with the skip debtors.

The Efficiency Of Our Face To Face Collection ServiceOur Face To Face Collection Service is quite efficient. We guarantee that within seven days of contacting us, you will be furnished with the information which is necessary for you to determine whether you need to litigate. We will verify addresses provided and let you know whether these are permanent or temporary. We will also provide you with information as to whether the debtor is actively operating. We won’t just stop there but will interview the debtor, go to the debtor’s business location, notate assets, and work unflinchingly to get the debtor to make payments. At International Credit Management Solutions we commit to working through the entire process in as little a time as is possible so as to ease the strains that debt may put on your business.

Get Accounts Receivable Training

International Credit Management Solutions believes that we should take a holistic approach in assisting our clients. We want you to make use of our top of the line services, but we also want to help you boost your own accounts department. As such, we offer effectual and timely Collection Training. International Credit Management Solutions has laid out a plan to help you improve your accounts receivable department. We have customised programmes to help you achieve the following. These measures will help you to collect your money in a shorter space of time.You will learn
How to: Handling the collection call
How to handle excuses given by debtors
Effective Collection letter, fax or e-mail
How to deal with the Customer who is difficult or irate
How to negotiate with Debtors.

Mission Statement:

ICMS LTD. seeks to improve the profitability of our clients. We believe that we serve as an extension of our clients’ credit & collection department. As such, we demand the highest standard of professionalism with each and every delinquent account in the shortest possible time.