{"id":33648,"date":"2022-12-12T08:53:08","date_gmt":"2022-12-12T13:53:08","guid":{"rendered":"https:\/\/fiwibusiness.com\/?page_id=33648"},"modified":"2022-12-12T08:59:22","modified_gmt":"2022-12-12T13:59:22","slug":"call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents","status":"publish","type":"page","link":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/","title":{"rendered":"Call Centers in Jamaica Salary and average hourly pay for Agents"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33648\" class=\"elementor elementor-33648\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c60fc82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c60fc82\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-911ddfe\" data-id=\"911ddfe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0314134 elementor-widget elementor-widget-heading\" data-id=\"0314134\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">The average hourly pay for a Call Center Agent is JA$342.58\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a216b17 elementor-widget elementor-widget-text-editor\" data-id=\"a216b17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"page-section\"><div class=\"pay-by-experience\"><div class=\"expandable pay-by-experience__blurb\"><p class=\"expandable__paragraph\">An entry-level Call Center Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of JA$340.54 based on 13 salaries. An early career Call Center Agent with 1-4 years of experience earns an average total compensation of JA$342.95 based on 18 salaries.<\/p><\/div><\/div><\/section><div class=\"page-section description\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2608a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2608a6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-106a31a\" data-id=\"106a31a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7817d1 elementor-widget elementor-widget-heading\" data-id=\"e7817d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Do Call Center Agents Do?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a867b40 elementor-widget elementor-widget-text-editor\" data-id=\"a867b40\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"expandable__paragraph\">Call center agents work in telephone call center where they may receive incoming calls from customers regarding a product or service or place outgoing calls to current or potential customers. They are required to help customers in a number of areas, such as billing, service issues, and orders. They typically work on a computer at a workstation or cubicle, where they log the calls they make or receive and enter customer information into a specialized database. They may be required to take on additional duties, such as sales and retention.<\/p><p class=\"expandable__paragraph\">Call center agents are required to be polite and friendly to customers, as well as knowledgeable of their company\u2019s products and services. They are usually held to strict timelines for each call, so speed and accuracy are important. Scheduling is important in call centers, so that enough agents available at any time to answer calls, so adherence to scheduling and attention to detail are critical traits for a call center agent.<\/p><p class=\"expandable__paragraph\">Call center agents usually work as part of a team; depending on the size of the center, there could be many teams of call center agents. Each team usually work under a team leader, who works under a center manager or director. Call center agents work in a business office environment, and shifts can vary based on the needs of the business.<\/p><p class=\"expandable__paragraph\">Different companies require different skill sets of their agents; however, in general, call center agents do not need a college degree. They are required to have excellent communication skills, both verbal and written, computer and Internet knowledge, and the ability to multitask in a busy environment. Flexibility is a must, because job duties, scheduling, and company offerings may change often with little notice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aab595f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aab595f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b873773\" data-id=\"b873773\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dfba5c elementor-widget elementor-widget-html\" data-id=\"9dfba5c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-2676125079683394\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- responabelowmenu -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-2676125079683394\"\r\n     data-ad-slot=\"7912406312\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The average hourly pay for a Call Center Agent is JA$342.58 An entry-level Call Center Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":33646,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"whats_the_cost":[],"class_list":["post-33648","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Call Centers in Jamaica Salary and average hourly pay for Agents<\/title>\n<meta name=\"description\" content=\"Call Centers in Jamaica Salary The average hourly pay for a Call Center Agent is JA$342.58 see a list of some the best paying call centers in Jamaica\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Centers in Jamaica Salary and average hourly pay for Agents\" \/>\n<meta property=\"og:description\" content=\"Call Centers in Jamaica Salary The average hourly pay for a Call Center Agent is JA$342.58 see a list of some the best paying call centers in Jamaica\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/\" \/>\n<meta property=\"og:site_name\" content=\"Fiwibusiness\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fiwibusinessja\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-12T13:59:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/\",\"url\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/\",\"name\":\"Call Centers in Jamaica Salary and average hourly pay for Agents\",\"isPartOf\":{\"@id\":\"https:\/\/fiwibusiness.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp\",\"datePublished\":\"2022-12-12T13:53:08+00:00\",\"dateModified\":\"2022-12-12T13:59:22+00:00\",\"description\":\"Call Centers in Jamaica Salary The average hourly pay for a Call Center Agent is JA$342.58 see a list of some the best paying call centers in Jamaica\",\"breadcrumb\":{\"@id\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#primaryimage\",\"url\":\"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp\",\"contentUrl\":\"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp\",\"width\":1800,\"height\":1200,\"caption\":\"Call Centers in Jamaica Salary\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Businesses in Jamaica\",\"item\":\"https:\/\/fiwibusiness.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Salary and average hourly pay for Call Center Agents in Jamaica\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/fiwibusiness.com\/#website\",\"url\":\"https:\/\/fiwibusiness.com\/\",\"name\":\"Fiwibusiness.com\",\"description\":\"Jamaica Business Directory\",\"publisher\":{\"@id\":\"https:\/\/fiwibusiness.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/fiwibusiness.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/fiwibusiness.com\/#organization\",\"name\":\"Fiwibusiness.com\",\"url\":\"https:\/\/fiwibusiness.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fiwibusiness.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2020\/04\/fiwi-business-logo.png\",\"contentUrl\":\"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2020\/04\/fiwi-business-logo.png\",\"width\":500,\"height\":100,\"caption\":\"Fiwibusiness.com\"},\"image\":{\"@id\":\"https:\/\/fiwibusiness.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/fiwibusinessja\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Call Centers in Jamaica Salary and average hourly pay for Agents","description":"Call Centers in Jamaica Salary The average hourly pay for a Call Center Agent is JA$342.58 see a list of some the best paying call centers in Jamaica","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/","og_locale":"en_US","og_type":"article","og_title":"Call Centers in Jamaica Salary and average hourly pay for Agents","og_description":"Call Centers in Jamaica Salary The average hourly pay for a Call Center Agent is JA$342.58 see a list of some the best paying call centers in Jamaica","og_url":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/","og_site_name":"Fiwibusiness","article_publisher":"https:\/\/www.facebook.com\/fiwibusinessja","article_modified_time":"2022-12-12T13:59:22+00:00","og_image":[{"width":1800,"height":1200,"url":"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/","url":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/","name":"Call Centers in Jamaica Salary and average hourly pay for Agents","isPartOf":{"@id":"https:\/\/fiwibusiness.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#primaryimage"},"image":{"@id":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#primaryimage"},"thumbnailUrl":"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp","datePublished":"2022-12-12T13:53:08+00:00","dateModified":"2022-12-12T13:59:22+00:00","description":"Call Centers in Jamaica Salary The average hourly pay for a Call Center Agent is JA$342.58 see a list of some the best paying call centers in Jamaica","breadcrumb":{"@id":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#primaryimage","url":"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp","contentUrl":"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2022\/12\/Call-Centers-in-Jamaica-Salary.webp","width":1800,"height":1200,"caption":"Call Centers in Jamaica Salary"},{"@type":"BreadcrumbList","@id":"https:\/\/fiwibusiness.com\/call-centers-in-jamaica-salary-and-average-hourly-pay-for-agents\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Businesses in Jamaica","item":"https:\/\/fiwibusiness.com\/"},{"@type":"ListItem","position":2,"name":"Salary and average hourly pay for Call Center Agents in Jamaica"}]},{"@type":"WebSite","@id":"https:\/\/fiwibusiness.com\/#website","url":"https:\/\/fiwibusiness.com\/","name":"Fiwibusiness.com","description":"Jamaica Business Directory","publisher":{"@id":"https:\/\/fiwibusiness.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fiwibusiness.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/fiwibusiness.com\/#organization","name":"Fiwibusiness.com","url":"https:\/\/fiwibusiness.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fiwibusiness.com\/#\/schema\/logo\/image\/","url":"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2020\/04\/fiwi-business-logo.png","contentUrl":"https:\/\/fiwibusiness.com\/wp-content\/uploads\/2020\/04\/fiwi-business-logo.png","width":500,"height":100,"caption":"Fiwibusiness.com"},"image":{"@id":"https:\/\/fiwibusiness.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/fiwibusinessja"]}]}},"jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2025-03-02 08:24:07","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/pages\/33648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/comments?post=33648"}],"version-history":[{"count":0,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/pages\/33648\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/media\/33646"}],"wp:attachment":[{"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/media?parent=33648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/categories?post=33648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/tags?post=33648"},{"taxonomy":"whats_the_cost","embeddable":true,"href":"https:\/\/fiwibusiness.com\/wp-json\/wp\/v2\/whats_the_cost?post=33648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}