Jamaica Customs Contactless Clearance – Contact number

For more information, email contactlessclearance@jca.gov.jm or call (876) 922-5140-8

Get The Facts - Jamaica Customs Agency Contactless Clearance Process

WHAT IS THE CONTACTLESS CLEARANCE PROJECT?

The Jamaica Customs Agency has embarked on a project to modernize its physical inspection process to make it easier for importers to clear cargo and for Customs Officers to conduct inspections in a controlled, sterile and secure environment. Importers and agents will be able to clear cargo without physically visiting the ports and public bonded warehouses for Customs inspection.

STEPS FOR CONTACTLESS CLEARANCE

What are the steps in the contactless clearance process?

1

Submission of Advance Cargo reporting to include de-grouped manifest prior to arrival of vessel via the Port Community System (PCS) to the Jamaica Customs Agency.

2

Agents are required to create the simplified IMS4 declaration. In Box 7 -Commercial Reference field of the eSAD, enter the prefix CCP followed by your unique internal reference number (eg.CCP000123 or CCP-AB00123).

3

In Box 30 – Location of Goods, the Declarant will be mandated to select the applicable code indicating where the goods are located from the list of locations (e.g. KWC01 – Kingston Warehouse Complex).

4

Agent submits and pays the Customs charges for the declarations.

5

Container is offloaded and cargo scanned.

6

JCA provides the warehouse operators with the list of consignments to be presented for inspection.

7

Customs officer inspects the cargo without the agent being present. N.B. - Cargo handling assistance will be provided by the warehouse operator during inspection.

8

Customs Officer completes Inspection Act/Report and generates Customs Release.

9

Agent is notified via AYSCUDA/PCS that the cargo has been inspected and released by Customs.

10

Agents proceed to the Warehouse Operators to retrieve the cargo and gate pass.

CONTACTLESS CLEARANCE FAQS

WHAT CATEGORY OF CARGO WILL BE TRANSITIONING TO CONTACTLESS IN PHASE 1?
Non-Commercial Cargo which are cleared on IMS4 declarations will be the first category of goods to transition to this new inspection process.

WHAT ARE THE ADVANTAGES OF THE CONTACTLESS CLEARANCE PROCESS?

  • Increases the security and integrity of the clearance process.
  • Improves the overall Customer experience:

Reduction in congestion in the waiting, clearance and delivery areas.

Reduction in the number of physical contact points

Reduction in overall cargo processing and wait times

 

  • Improves the efficiency of cargo flow through the warehouse.
  • Allows flexibility in cargo inspection time.
  • Creates opportunities for value added service.

WHAT IS THE TIME FOR FULL IMPLEMENTATION FOR NON-COMMERCIAL CARGO? 

At the end of the pilot the Agency will be doing an evaluation of the findings to see the areas of success and those which need to be improved.  Notwithstanding, the start of the fiscal year April 1, 2023, is being targeted for the full implementation of the new inspection process.

WILL CONTACTLESS CLEARANCE BE IMPLEMENTED FOR LCL COMMERCIAL CARGO? 

Following the implementation for non-commercial LCL cargo the JCA will pursue the implementation of contactless clearance for LCL commercial cargo in phase 2 of the project.

WILL SHIPPERS BE REQUIRED TO PROVIDE A PACKING LIST FOR CONTACTLESS CLEARANCE? 

The submission of a packing list is highly recommended as it provides the freight forwarding agent with adequate details to complete an accurate customs declaration. The Agency will make a packing list template available via its website. This template will allow the shipper to select from a list of the most commonly used commodity descriptions and the tariff code will be auto filled providing additional assistance for agents to submit correct declarations.

AT WHAT POINT IN THE PROCESS WILL AGENTS BE ABLE TO SUBMIT THE SIMPLIFIED DECLARATION? 

The simplified declaration (IMS4) can be submitted as soon as the manifests have been uploaded to the Port Community System (PCS).

WHEN WILL THE CARGO BE INSPECTED? 

When the cargo is offloaded from the container into the warehouse it can be inspected if the simplified declaration has been submitted and the customs duties paid.

HOW WILL THE IMPORTER KNOW THAT THEIR GOODS HAVE BEEN INSPECTED AND RELEASED BY CUSTOMS? 

When the Customs Officer completes the inspection and releases the cargo the declarant/agent receives notification via the Automated System for Customs Data (ASYCUDA). The agent can notify the importer that their cargo has been released.

WHAT SHOULD I DO IF I RECEIVE MY CARGO AND IT IS DAMAGED OR ITEMS ARE MISSING? 

The claims process which agents and warehouse operators have in place remains unchanged. Importers should contact their freight forwarder to inform them about damages or missing items. The freight forwarder will provide guidance on their claims process and will contact Customs where applicable.

HOW WILL THE JAMAICA CUSTOMS AGENCY GUARANTEE THE SECURITY OF CARGO DURING INSPECTION IN THE ABSENCE OF THE IMPORTER OR AGENT? 

To reassure importers, the Agency has outlined strict security requirements for warehouse operators. These include:

Security vetting and background checks for warehouse employee handling cargo;

Separation of cargo inspection and storage areas;

Security controls including logging of personnel entering and leaving the inspection area;

Prohibiting the carrying of bags or any other means of conveyance into the inspection area;

Video surveillance systems capable of capturing the items and labels during inspection.

WILL IMPORTERS BE ABLE TO USE THEIR DUTY-FREE ALLOWANCE UNDER THE CONTACTLESS CLEARANCE PROCESS? 

The Contactless Clearance process will not change how the duty-free allowance is applied. Importers who travel are reminded on arrival to Jamaica to inform the Customs Officer that they have shipped goods. It is also necessary for importers to inform their freight forwarding agent that they have a duty-free allowance (UBA). Failure to do so will result in longer clearance times.