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Applications OpenPosted October 14, 2026

Courier Company Hiring Customer Service Representatives in Kingston

confidential

Kingston, JamaicaNot specified
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Full job description

WE ARE HIRING!

CUSTOMER SERVICE REPRESENTATIVES (Kingston, Jamaica)

A fast-expanding courier and logistics firm is seeking motivated and detail-oriented Customer Service Representatives (CSR), to deliver exceptional service at our main branch. The ideal candidate will serve as the primary link between our customers and warehouse operations, managing frontline counter check-outs, shipment inquiries, and payment processing to support our daily operations.

Key Responsibilities:

  • Front-Desk Operations and Package Delivery
  • Package Tracking and Dispute Resolution
  • Digital and Telephone Support

Position Requirements:

  • Minimum 4 CXC/CSEC passes including English Language and Mathematics; Diploma or Associate Degree in Business or related field would be an asset.
  • 1–3 years’ experience in customer service, call centres, or courier/logistics environments. Basic MS Office/Google Suite. Familiarity with courier management software would be an asset.
  • Excellent verbal communication skills and strong conflict de-escalation abilities.
  • Must possess strong customer relationship skills coupled with flawless POS payment processing and cash reconciliation.

Compensation & Benefits:

– Attractive salary and benefits package.

Application Details

Interested candidates are invited to submit their application and resume to:

Email: couriercareer634@gmail.com

Application Deadline: October 23, 2026.