Assistant Guest Service Manager – Royalton Negril

The Assistant Guest Service Manager supports the Guest Service Manager in overseeing the daily operations of the Guest Services team. The position is responsible for ensuring exceptional guest experiences, effective complaint resolution, smooth communication between departments, and consistent adherence to Royalton service standards.

Requirements

• Diploma or degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.
• Minimum 3 years’ experience in Guest Services, Front Office, or a related hospitality position.
• Previous supervisory or leadership experience is required.
• Experience in a luxury hotel or all-inclusive resort is preferred.
• Strong knowledge of guest service and hotel operations.
• Excellent verbal and written communication skills.

How to apply

Apply via email to infoMBJ@royaltonresorts.com.

Listing expiry

No deadline was stated in the flyer. This listing expires on November 20, 2026, 14 days after posting.