iversity Hospital of the West Indies Private Wing
TONY THWAITES WING

ADMISSIONS OFFICER

We are seeking a professional and customer-focused Admissions Officer to support the efficient processing of patient admissions, insurance pre-authorizations, and medical procedure estimates. The successful candidate will demonstrate excellent communication, attention to detail, sound judgement, and a strong commitment to patient service.

24/7 Operations | 8-Hour Shifts

KEY RESPONSIBILITIES

• Process patients for in-patient and out-patient admissions in accordance with the company’s policy.
• Communicating with stakeholders regarding estimated invoices for prospective patients.
• Prepare estimates for various procedures within a reasonable time.
• Assisting patients with queries regarding the various medical procedures and admission.
• Following up with the relevant insurance companies for update on estimated invoice submitted for procedure for prospective patients and contacting prospective patient/doctor with preauthorization response from insurance company.
• Any other related duties as assigned from time to time.

REQUIRED COMPETENCIES

• Experience in computerized applications, Microsoft Office.
• Knowledge of medical terminology as well as medical/surgical procedures.
• Refined customer service skills.
• Proven ability to multitask in a fast-paced environment.
• Have visual acuity and accurate command of the English language.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• A Diploma in Business Studies.
• 5 GCE/CXC/CSEC subjects including Principles of Accounts, Mathematics and English Language.
• Minimum of two years’ experience in the healthcare field.

Interested candidates may submit applications by Friday, October 9, 2026, to:

resume.sorter@ttwing.com

Please note that only short-listed candidates will be contacted.