Applications OpenPosted November 2, 2026
Customer Service Representative Job in Jamaica – Home & Things
Home & Things Ltd.
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Full job description
Company: Home & Things Ltd.
Position: Customer Service Representative
Location: Old Hope Road, Jamaica
Position Overview
Support customers by answering questions, resolving concerns and following orders through collection, delivery and after-sales service.
Key Responsibilities
- Respond to enquiries and follow through on orders, deliveries and after-sales needs.
- Manage warehouse collections, paperwork and customer handover confirmations.
- Update customer, pickup and delivery records; promptly communicate delays.
- Refer complaints, damage and unusual issues to the right manager.
Qualifications & Requirements
- Excellent communication, listening and customer-service abilities.
- Comfortable with computers, accurate records and consistent follow-up.
- Able to juggle enquiries and coordinate across Sales, Warehouse and Dispatch.
- Experience in retail or customer support is an advantage.
How to Apply
Send your CV to:
customer-service-representative@home-things.odoo.com
Application Instructions: Include your full name in the email subject and attach your CV.
