CIBC FirstCaribbean
Email address | |
Credit Card Queries | creditcardhelp@cibcfcib.com |
Platinum Credit Card Queries | platinum@cibcfcib.com |
Travel Notifications | (Credit and Debit Cards) travel@cibcfcib.com |
Jamaica Complaints | Customercare-jam@cibcfcib.com |
Toll Free – All Countries | 1-866- 743- 2257 |
Description:
CIBC FirstCaribbean is a major Caribbean bank offering a full range of market-leading financial services in Corporate Banking, Retail Banking, Wealth Management, Credit Cards, Treasury Sales and Trading, and Investment Banking. It is the largest, regionally-listed bank in the English and Dutch speaking Caribbean. The bank has over 2,700 staff, 57 branches, 22 banking centres, and seven offices in 16 regional markets.
On October 14th, 2002, Barclays Bank PLC based in London, United Kingdom and Canadian Imperial Bank of Commerce (CIBC) based in Toronto, Canada combined their retail, corporate and offshore Caribbean banking operations and launched FirstCaribbean International Bank. FirstCaribbean brought together two complementary and leading financial services businesses in the Caribbean, and the promise to offer our customers enhanced products and improved and extended access to banking services. On December 22nd, 2006, CIBC became the majority shareholder in the organisation, now holding 91.5% of the bank’s shares in CIBC FirstCaribbean International Bank. CIBC is a leading North American financial institution serving clients in Canada and around the world. It was recently named the strongest bank in North America and the third strongest bank in the world.
On June 20, 2011 we proudly announced that we would be co-branded under the CIBC banner, adopting the branding CIBC FirstCaribbean. The addition of CIBC to the FirstCaribbean brand emphasizes CIBC’s long-term commitment to the Caribbean region, our employees and our clients. The brand combines the strength of two powerful organizations with CIBC FirstCaribbean representing the proud heritage and uniqueness of the Caribbean, backed by the financial strength of CIBC. Our clients and our employees across the Caribbean will continue to benefit from the long-term investment that CIBC is making in the Caribbean – a history that dates back to our first branches opened in 1836.
CIBC FirstCaribbean intends to play a key role in the growth and development of the region, its countries and its people. As part of its corporate social agenda, CIBC FirstCaribbean contributes to hundreds of organizations at national, regional and local levels. The bank is committed to partnering with communities in the 16 countries in which it operates. Through the FirstCaribbean International Comtrust Foundation, CIBC FirstCaribbean International Bank dedicates 1% of its profits to community partnership causes each year.
Mission Statement:
To Be The Leader In Client Relationships – We put our clients at the centre of everything we do in order to be the first choice for financial services in the region.